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    Zendesk alternatives

    Omnichannel customer support platform (email, chat, social, phone) with AI-assisted triage, starting from email-only ticketing.

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    ToolTrim verdict Good

    Keep it if You're a growing support team that needs real omnichannel coverage (chat, social, phone) and AI-assisted triage.

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    Alternatives. What could replace Zendesk?

    Intercom3.4/5 · GoodFrom €24.90/moAI-powered customer support platform combining a shared inbox, help center and Fin AI Agent, from $29/seat/month.Freshservice3.4/5 · GoodFrom €16.32/moIT service and asset management platform with a per-agent pricing ladder from basic ticketing to enterprise ITSM.Help Scout3.4/5 · GoodFree, then from €21.47/moHelp Scout is an email-based customer support platform with a shared inbox, a help center and the embeddable Beacon widget, starting at $25 per user/month after a 5-user free plan.

    Alternatives pricing

    Intercom pricingFreshservice pricingHelp Scout pricingZendesk pricing

    Detailed comparisons

    ZendeskFrom $19/mo
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