Skip to main content
    Helpscout preview

    Helpscout Best alternatives 2026

    Email-based customer support with a knowledge base, from $25/user/month (annual).

    Helpscout

    ToolTrim Verdict
    3.8/5
    Decent

    Help Scout excels for support teams wanting omnichannel shared inbox with light AI; for simple live chat needs, a more basic solution works.

    Pricing verified on

    Best alternatives to Helpscout.

    Helpscout preview
    Helpscout logo

    HelpscoutCurrent

    Email-based customer support with a knowledge base, from $25/user/month (annual).

    3.8ToolTrim score
    Monthly price
    Free
    Free plan
    Included
    Crisp preview
    Crisp logo
    Crisp

    Simple customer support chat for SaaS, websites, and small teams.

    3.6ToolTrim score
    Monthly price
    Free
    Free plan
    Included
    Intercom preview
    Intercom logo
    Intercom

    The customer support and onboarding platform for SaaS.

    3.5ToolTrim score
    Monthly price
    64€
    Free plan
    No
    Zendesk preview
    Zendesk logo
    Zendesk

    Customer service and customer engagement platform.

    3.6ToolTrim score
    Monthly price
    15€
    Free plan
    Included