OpenPhone

Per-seat business phone numbers with calling, texting and AI call features for small teams, with no free plan and only a 7-day trial.

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About

In practice. What you can do with OpenPhone.

Quo (formerly OpenPhone) gives each team member a dedicated or shared business phone number for calling and texting US and Canadian contacts. Shared numbers, internal threads, auto-replies and AI call summaries let small teams handle calls collaboratively instead of routing everything through one person's cellphone.

Pricing starts at $19/month per user on Starter (month-to-month), or $15/user/month on annual billing. CRM integrations, IVR and automatic recording require the $33/month Business tier. There is no free plan, only a 7-day trial, so budget for billing right away. It suits small sales, support or ops teams more than a solo user who just needs one number.

Practical uses

UsageA 3-person sales team shares one toll-free number with automatic call recording on Business, so any rep can review a prospect's past conversation before calling back.
UsageA solo consultant sets an auto-reply and gets voicemail transcripts on Starter, so a missed call outside office hours still produces a written follow-up note.

Features & use cases

Business phone

For. What works in its favour.

Month-to-month billing available on the entry Starter plan, no annual lock-in required to get started.
AI call summaries, transcripts and tags reduce manual note-taking on the Business and Scale tiers.

Pays off from

23 minsaved a month

OpenPhone costs $15/month. If your hour is worth $40, those 23 min cover it.

Your hour is worth$40/h

Against. What to plan for.

Automatic call recording, IVR and CRM integrations are locked behind the Business tier, not available on Starter.
No free plan: only a 7-day trial before billing starts, and the lowest per-seat rates require an annual commitment.

Too expensive if

You use it less than once a month
A simple free version or a tool already in your stack would do

Pricing. What does OpenPhone cost ?

Starter

ToolTrim reference price

$15/mo

Billed annually · $19/mo billed monthly. Per user.

One phone number per user
Unlimited calling/messaging to US & Canada
Voicemail transcripts
API access
Manual call recording
Limited task management

Business

$23/mo

Billed annually · $33/mo billed monthly. Per user.

Adds AI call summaries/transcripts, group calling and call transfers, HubSpot/Salesforce integrations, phone menus (IVR), analytics/reporting, automatic call recording, live chat support.

Scale

$35/mo

Billed annually · $47/mo billed monthly. Per user.

Adds AI call tags
Dedicated onboarding
Priority live chat/email support
Inbound phone support

Checked on September 25, 2026Official pricing

Alternatives. What could replace OpenPhone?

Aircall3.4/5 · GoodFrom €19.32/moCloud business phone system with call routing, IVR and CRM integrations for sales and support teams, sold per seat with a 3-seat minimum.

Zoom Pro3.8/5 · Very goodFree, then from €12.16/moPaid Zoom plan removing the 40-minute meeting cap, with cloud recording, AI summaries and unlimited clips.

CallTrackingMetrics3.0/5 · GoodFrom €55.82/moCTM tracks calls, SMS, forms and chat across marketing channels and attributes each lead to its source campaign for sales and marketing teams.

Our verdict. What to know about OpenPhone.

How the score breaks down

Added value

Starter costs $19/month per user for unlimited US/Canada calling, a reasonable entry price, but the dossier has no comparison data against cheaper alternatives to justify a higher score.

Simplicity

Neutral score: onboarding time and ease of first setup are not covered by the collected sources.

Fit for purpose

The described feature set (calling, texting, IVR, recording, CRM integrations) matches what each tier promises, with no workaround reported.

Performance

Covers standard business phone features plus some AI additions (call summaries, tags), but advanced telephony features like queuing analytics are not mentioned.

Reversibility

Neutral score: data export and portability if you leave the tool are not covered by the collected sources, beyond a mention of API access.

Decided? Visit OpenPhone or compare alternatives

Frequently asked questions. What people ask about OpenPhone.

What is OpenPhone used for?

Per-seat business phone numbers with calling, texting and AI call features for small teams, with no free plan and only a 7-day trial.

How much does OpenPhone cost?

OpenPhone costs $15/month (Starter plan). Price verified on September 25, 2026.

Is OpenPhone suitable for beginners?

Small teams handling calls and texts (sales, support, ops) who need shared numbers and call routing without a dedicated phone system.

Is OpenPhone worth the price?

Budget at least $33/month per user (Business) if you need CRM integrations, IVR or automatic recording; $19/month per user (Starter) covers basic calling and texting only.

What are the best alternatives to OpenPhone?

The main alternatives to OpenPhone are: Aircall, Zoom Pro, CallTrackingMetrics.

OpenPhoneFrom $15/mo

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