At $18/user/month ($180/year billed annually), Business pays for itself if it replaces even a couple of scheduled calls a month for a solo freelancer.
About
In practice. What you can do with Loom.
Loom turns a screen, camera or voice recording into a shareable link the moment the upload finishes, with automatic transcription in 50+ languages and inline comments. The Business + AI tier adds automatic video editing, meeting recap emails and meeting notes generated from the recording itself.
The free Starter plan caps recordings at 25 videos per person and 5 minutes each; Business removes that limit at $18/user/month ($15 annual), and Business + AI adds the AI features at $24/user/month ($20 annual). It fits a small team or freelancer replacing live meetings and long written explanations with a short recorded video.
Practical uses
OnboardRecord a 5-minute walkthrough of a process once, then send the link to every new hire instead of repeating a live call.
Give feedbackRecord a screen walkthrough with voice comments on a design or document instead of writing a long email.
Features & use cases
Capture ecran
Feedback video
Video async
Pros and cons. What Loom does well, and what to expect.
Pros
Recording to shareable link takes seconds, with no editing required for a usable result.
Automatic transcription in 50+ languages makes recordings searchable and accessible without extra tools.
Cons
Core AI editing and recap features sit behind the pricier Business + AI plan, not the base Business plan.
The free Starter plan's 5-minute recording cap makes it unsuitable for anything beyond quick clips.
When it makes sense. Keep Loom, or challenge it?
Keep if
You regularly explain something visual (a bug, a design, a process) and want to replace a live call or a long message with a 2-minute video.
Loom becomes worthwhile when
+You use it at least once a week
+The monthly cost ($15) is small next to the time it saves you
Challenge if
You need polished, edited marketing or demo videos: Loom's editing stays basic even on paid plans.
Loom becomes too expensive when
−You use it less than once a month
−A simple free version or a tool already in your stack would do
Pricing. What does Loom cost ?
Free
$0
Permanent free plan
25 videos per person and 5-minute screen recordings, up to 50 workspace members.
Business
ToolTrim reference price
$15/mo
Billed annually · $18/mo billed monthly. Per user.
Unlimited videos and recording time, basic waveform editing, Loom branding removed.
Business + AI
$20/mo
Billed annually · $24/mo billed monthly. Per user.
Everything in Business plus AI video enhancement, advanced editing and auto-generated meeting notes and recap emails; 14-day free trial.
Enterprise
Custom quote. Per user.
Advanced security (SSO, SCIM), Salesforce integration, 99.95% uptime SLA; no public price.
At $18/user/month ($15 annual) for unlimited videos, the cost is moderate versus free raw screen-recording tools, but the headline AI capabilities require the pricier Business + AI tier ($24, $20 annual).
Simplicity
Hit record and share a link immediately; the Starter plan requires no setup to get a first useful recording.
Fit for purpose
Delivers the core promise (recording, instant sharing, transcription) as listed on the pricing and homepage pages without needing third-party tools.
Performance
Covers recording, light editing and AI-assisted summarization, but editing stays 'basic waveform editing' compared to a dedicated video editor.
Reversibility
Neutral score: the pricing and homepage pages mention 'upload and download videos' on Business but do not detail bulk export or API-based portability.
The AI angle
Loom vs AI
AI challenges it
Go further with AI
Loom added AI: automatic summaries, chaptering, silence and filler removal, generated titles. It turns a raw video into a clear message with no editing.
Can AI replace it?
Replace Loom with an AI? Not directly: recording your screen and camera stays a simple act AI does not replace. But Loom's added value (summaries, transcription) is now commoditized: a ChatGPT summarizes any transcript, and AI meeting tools (Fathom) cover part of it. Verdict: the recording holds, but Loom's AI layer is no longer exclusive.