Question 1

What is Intercom used for?

Accepted Answer

The customer support and onboarding platform for SaaS.

Question 2

How much does Intercom cost?

Accepted Answer

Intercom costs €29/month. Price verified by ToolTrim.

Question 3

Is Intercom worth the price?

Accepted Answer

Worth it when support becomes a cost center to industrialize, on a SaaS with volume. Early stage, Crisp or a free alternative covers the essentials for far less.

Question 4

What are the best alternatives to Intercom?

Accepted Answer

The main alternatives to Intercom are: Zendesk, Crisp, Tidio.