Pros and cons
What Confluence does especially well — and the limits to anticipate.
Pros
- Perfect native integration with Jira to link docs and tickets
- Space-and-page structure suited to a large organization
- Ready-made page templates (product specs, meeting notes, retrospectives)
Cons
- Editing experience less smooth than more modern tools like Notion
- Internal search sometimes weak on large doc bases
- Mainly justified if you're already in the Atlassian ecosystem
Confluence: when it makes sense.
Mainly relevant within the Atlassian ecosystem; outside it, other tools are more pleasant to use.
Keep if
Your team is already on Jira and wants docs natively linked. You need a documentation structure at large-organization scale
- You use it at least once a week
- The monthly cost (€5) is small next to the time it saves you
Challenge if
You're starting a knowledge base from scratch without using Jira — Notion is simpler. You want a more modern, smoother writing experience
- You use it less than once a month
- A cheaper alternative already covers the essentials: Notion combines wiki + project + database — far more flexible.
