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    Confluence reviews

    Atlassian's team wiki for technical documentation, with page permissions, templates and Jira linking.

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    ToolTrim verdict3.6/ 5Average

    Standard costs $65.04/year per user at $5.42/month (monthly billing; annual billing uses flat per-tier bands, not a simple per-seat rate), the point where the free plan's 10-user cap and lack of unlimited pages start limiting the team.

    Confluence, preview 1
    About

    In practice. What you can do with Confluence.

    Confluence is Atlassian's team wiki for keeping technical documentation, process guides and project notes in one organized, permissioned space. Spaces and templates structure the content by team or project, and its tight link with Jira keeps documentation pages attached to actual tickets and work items.

    A free plan covers up to 10 users, enough for a very small team to try it. Standard starts at $5.42/user/month on monthly billing and unlocks unlimited pages, advanced permissions and 250GB of storage, the entry point once a team outgrows the free cap. Premium, at $10.44/user/month on monthly billing, adds unlimited automation and advanced admin controls for larger, more structured teams.

    Practical uses

    • Technical documentationKeep product or process documentation organized in spaces and templates instead of scattered files.
    • Work item linkingConnect documentation pages directly to Jira tickets so context stays attached to the work.

    Features & use cases

    Collaboration
    Documentation
    Knowledge base
    Wiki

    Pros and cons. What Confluence does well, and what to expect.

    Pros

    • Tight integration with Jira keeps documentation directly attached to work items.
    • Standard plan already includes unlimited pages and 250GB of storage.

    Cons

    • Free plan is capped at 10 users, a hard wall for any team past that size.
    • Getting useful organization requires setting up spaces, templates and permissions rather than writing pages freely from the start.

    When it makes sense. Keep Confluence, or challenge it?

    Keep if

    • Your team already uses Jira and needs documentation directly linked to tickets and work items.
    Confluence becomes worthwhile when
    • You use it at least once a week
    • The monthly cost ($5.42) is small next to the time it saves you

    Challenge if

    • You want a lighter, freeform note-taking space without setting up spaces and permissions first.
    Confluence becomes too expensive when
    • You use it less than once a month
    • A cheaper alternative already covers the essentials: Notion combines wiki + project + database — far more flexible.

    Our verdict. What to know about Confluence.

    Why this verdict

    Average

    Added value

    Standard costs $5.42/user/month on monthly billing and already includes unlimited pages, advanced permissions and 250GB storage.

    Simplicity

    Organizing documentation relies on setting up spaces, templates and page permissions, a structuring step before a team gets useful output.

    Fit for purpose

    Delivers the promised team wiki and documentation function, with Jira linking closing the loop to actual work items.

    Performance

    Automation rules, advanced admin controls, analytics and Jira integration give it a broad feature set for structured team documentation.

    Reversibility

    Neutral score: export or data-portability options are not covered by the collected sources.

    ConfluenceFrom $5.42/mo
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