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    Zoom Review and verdict 2026

    Video conferencing and online meetings.

    From 13.33€/mo.

    Zoom

    ToolTrim Verdict
    3.6/5
    Decent

    Zoom makes sense for regular team video and advanced uses (webinars, phone); for occasional 1:1s, the free tier or your suite's video suffices.

    Pricing verified on

    Practical uses

    • Run regular team meetings.
    • Host webinars.
    • Centralise video, chat and phone.

    Pros and cons

    What Zoom does especially well — and the limits to anticipate.

    Pros

    • Reliable, widely adopted video.
    • Meetings, chat, webinars and phone combined.
    • AI Companion included on paid plans.
    • Functional free tier.

    Cons

    • 40-minute cap on group meetings on free.
    • Per-user subscription.
    • Redundant if your suite already includes video.

    Zoom: when it makes sense.

    Zoom makes sense for regular team video and advanced uses (webinars, phone); for occasional 1:1s, the free tier or your suite's video suffices.

    Keep if

    You need reliable, universal video calls.. You run group meetings beyond 40 minutes.

    Zoom becomes worthwhile when
    • You use it at least once a week
    • The monthly cost (€13) is small next to the time it saves you

    Challenge if

    Your meetings are mostly 1:1 or very short (free tier suffices).. Your suite (Google/Microsoft) already includes video you like.

    Zoom becomes too expensive when
    • You use it less than once a month
    • A simple free version or a tool already in your stack would do

    Our verdict on Zoom.

    Why this verdict

    Decent

    Zoom is fairly easy to replace with an alternative, a free tier to test before paying, clearly documented use cases.