Smartsheet for organizations managing multiproject portfolios; for simple tracking or solo, a lighter tool suffices.
About
In practice. What you can do with Smartsheet.
Smartsheet looks like a spreadsheet but works like a project management tool: Gantt, calendar and Kanban views, forms, and 250 monthly automations from the Pro plan up. Business removes the user cap and adds unlimited storage and no-code portals (WorkApps).
The real price jump sits between Pro and Business: Business costs over 3.5x Pro. For a small team that doesn't need client portals or automated external data import, Pro is plenty.
Practical uses
Multi-project portfolio and PMO management.
Workflow automation and repetitive tasks.
Cross-team resource planning.
Executive reporting and dashboards.
Features & use cases
Consulting workflow
Pros and cons. What Smartsheet does well, and what to expect.