Practical uses
- Watch how users navigate your site.
- Identify friction pointsHeatmaps.
- Analyze mobile behaviorCopilot.
Pros and cons
What Microsoft Clarity does especially well — and the limits to anticipate.
Pros
- Completely free with no traffic limits.
- Quality session recordings and heatmaps.
- Copilot AI for instant insights.
- Zero pricing configuration.
Cons
- Limited event tracking vs. Mixpanel.
- Less advanced segmentation and cohorts.
- Microsoft collects anonymized data.
Microsoft Clarity: when it makes sense.
Clarity wins for free web analytics and user observation; less ideal if you need deep event tracking.
Keep if
You want free web analytics with no traffic limits.. You need heatmaps and session recordings.
Challenge if
You need custom event tracking (Clarity is limited).. You want advanced cohorts and segmentation.
