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    17hats reviews

    An all-in-one CRM for creative freelancers, bundling contacts, invoicing, contracts and scheduling into one flat-rate plan.

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    ToolTrim verdict3.0/ 5Average

    The paid plan costs $600 a year ($50/month) billed yearly, or $60 billed monthly, before any add-on module.

    About

    In practice. What you can do with 17hats.

    17hats bundles client relationship management, invoicing, contracts, questionnaires and scheduling into a single plan aimed at solo creative-service providers like photographers, planners and consultants.

    A free CRM plan covers unlimited contacts and projects but only 4 invoices per quarter. The one paid plan costs $50/month billed yearly ($60/month billed monthly) and lifts that cap, adding a second brand and lead auto-response. Deeper needs (bank sync, time tracking, recurring billing, a 3rd brand) cost extra each month as separate add-ons.

    Practical uses

    • Use caseA wedding photographer sends a contract and invoice from the same lead record after a client inquiry comes in.
    • Use caseAn event planner lets clients book a consultation through online scheduling while 17hats auto-responds to new leads.

    Features & use cases

    CRM
    Project management

    Pros and cons. What 17hats does well, and what to expect.

    Pros

    • One subscription replaces several point tools (invoicing, scheduling, contracts) for a solo creative business.
    • The free CRM plan is permanent, not a trial, so contacts and projects stay usable at no cost.

    Cons

    • Common needs like bank sync, time tracking and a 3rd brand are each a separate paid add-on.
    • No data export or API is advertised, so leaving the tool likely means re-entering client data elsewhere.

    When it makes sense. Keep 17hats, or challenge it?

    Keep if

    • You run a solo creative-service business and want contacts, invoicing and scheduling in one flat-rate plan.
    17hats becomes worthwhile when
    • You use it at least once a week
    • The monthly cost ($50) is small next to the time it saves you

    Challenge if

    • You need more than 4 invoices a quarter without paying, or a documented API to connect other tools.
    17hats becomes too expensive when
    • You use it less than once a month
    • A simple free version or a tool already in your stack would do

    Our verdict. What to know about 17hats.

    Why this verdict

    Average

    Added value

    One $60/month ($50/month billed yearly) plan replaces separate invoicing, scheduling and CRM subscriptions for a solo freelancer, though several common needs (bank sync, time tracking) cost extra.

    Simplicity

    The tool bundles many modules (questionnaires, contracts, scheduling, invoicing); several of these need a separate paid add-on to match common workflows, which points to real setup effort.

    Fit for purpose

    The core promise (CRM plus invoicing plus scheduling in one place) is delivered on the paid plan, but Zapier and advanced scheduling sit behind that single paid tier rather than the free one.

    Performance

    Covers the core of a creative-freelancer back office, but separate add-ons for time tracking, recurring billing and bank sync show the base plan alone does not cover deeper accounting needs.

    Reversibility

    No data export or open API is mentioned on the pricing or terms pages reviewed; Zapier is the only named integration, and only on the paid plan.

    17hatsFrom $50/mo
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