Pros and cons
What Superhuman does especially well — and the limits to anticipate.
Pros
- Real time savings from AI search and sorting.
- Native and deep CRM integrations.
- Polish and thought-through UX (e.g., optimized keybindings).
- Supportive team with strong culture.
Cons
- Non-trivial costs for a single email product.
- No push calendar integration like Outlook.
- Less powerful on group collaboration than Teams or Slack.
- Depends on internet connection (web + Electron).
Superhuman: when it makes sense.
Superhuman is justified for hyper-active salespeople and founders; for standard use, Gmail is enough.
Keep if
You spend your day on email and want to save 1-2 hours per week.. You already use HubSpot or Salesforce and want direct synergy.
- You use it at least once a week
- The monthly cost (€22) is small next to the time it saves you
Challenge if
You have few emails or manage with standard solutions (Gmail, Outlook).. You're looking for a free or low-cost solution.
- You use it less than once a month
- superhuman (free) already covers the essentials for occasional use
