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    PagerDuty pricing

    On-call incident management with escalation policies, a free tier for up to 5 users, and a newer usage-capped Reliability Platform.

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    ToolTrim verdict3.4/ 5Average

    Budget $21/user/month (Professional, Incident Management) once you outgrow the free tier's 5-user cap; the newer Reliability Platform starts at $2,800/year for 10 seats.

    Pricing. What does PagerDuty cost ?

    Free

    $0

    Permanent free plan

    • Up to 5 users, 1 schedule, 1 escalation policy, 100 SMS/phone notifications per month.

    Professional (Incident Management)

    ToolTrim reference price

    $21/mo

    Billed annually · $21/mo billed monthly. Per user.

    • Annual billing at $252/user/year (about 16% discount vs monthly); includes enhanced chat and post-incident reviews.

    PD Reliability Platform - Starter

    Custom quote.

    • $2,800/year platform fee, 10 seats, 5,000 Signal Intelligence events, 5,000 AI actions, 1 Live Call Routing line.

    Official pricingChecked on September 25, 2026

    PagerDuty's billing traps

    Before you pay

    Don't mix the two pricing models: legacy per-seat Incident Management and the newer annual-fee Reliability Platform with seat and usage caps are sold separately.

    PagerDutyFrom $21/mo
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