Keep it if You're a design or research team that wants an all-in-one platform for prototype testing, interviews and surveys, and you're willing to negotiate pricing.
Look elsewhere if You need transparent, public pricing before evaluating a tool, or you specifically need interview studies or AI Moderator without an Enterprise contract.
Maze combines participant recruitment, prototype usability testing, moderated interviews and surveys in one platform, with AI-assisted features (AI Moderator, AI Study Builder) for building and analyzing studies faster. It also supports card sorting and mobile app testing.
Maze publishes no plan prices at all; the pricing page is a feature-comparison table where every paid tier requires contacting sales. Interview studies, AI Moderator, AI Study Builder and mobile testing are reserved for the Enterprise tier specifically. It fits a design or research team that wants an all-in-one research tool and is prepared to negotiate pricing directly with Maze.
Practical uses
Use caseRun a prototype usability test with recruited participants to validate a design before development starts.
Use caseUse card sorting to check whether a proposed navigation structure matches how real users expect to find content.
Features & use cases
Analytics ux
Tests utilisateurs
User research
The case for and against. What Maze does well, and when it costs too much.
For. What works in its favour.
Combines recruitment, prototype testing, interviews and surveys in one integrated platform.
AI-assisted study building can speed up setting up and analyzing a research study.
Against. What to plan for.
No plan prices are published anywhere; every paid tier requires a sales conversation.
Interview studies, AI Moderator and mobile testing are locked to the Enterprise tier only.
Pricing. What does Maze cost ?
Enterprise
Custom quote. Per user.
AI Moderator, AI Study Builder, interview studies, mobile testing, card sorting reserved for Enterprise per the official comparison table.
No plan prices are published at all; every paid tier requires a sales conversation, making it impossible to judge value against cost without contacting Maze directly.
Simplicity
3/5
Combining recruitment, prototype testing, interviews and surveys in one tool avoids stitching together several separate research tools for a first study.
Fit for purpose
3/5
Standard prototype usability tests and surveys work as promised, but key features like interview studies and AI Moderator require the Enterprise tier, a workaround for teams below that level.
Performance
4/5
Covers prototype testing, interviews, surveys, card sorting and mobile app testing with AI-assisted study building, a wide feature range for the category, though the most advanced pieces sit behind Enterprise.
Reversibility
3/5
Neutral score: export of study results and participant data when leaving Maze is not covered by the collected sources.
Product designers and researchers who need prototype usability testing and survey feedback without assembling separate recruitment and interview tools.
Avoid if
You need transparent, public pricing before evaluating a tool, or you specifically need interview studies or AI Moderator without an Enterprise contract.
ToolTrim verdict
No public price exists to set a threshold against; treat contacting sales as a required first step rather than a self-serve signup.
Frequently asked questions. What people ask about Maze.
What is Maze used for?
Integrated user research platform for prototype testing, interviews, surveys and card sorting, with AI-assisted study building.
How much does Maze cost?
Maze doesn't publish a price list; check the official page for current pricing. Price verified on September 25, 2026.
Is Maze suitable for beginners?
Product designers and researchers who need prototype usability testing and survey feedback without assembling separate recruitment and interview tools.
Is Maze worth the price?
No public price exists to set a threshold against; treat contacting sales as a required first step rather than a self-serve signup.