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    GetResponse reviews

    Email campaigns, automation and e-commerce journeys, with webinars and courses on selected plans.

    Start for free
    ToolTrim verdict3.6/ 5Average

    Test a complete journey and price the required plan for your contact count. Free and the premium trial are different offers.

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    About

    In practice. What you can do with GetResponse.

    GetResponse combines newsletters, forms, landing pages and marketing automation. Its value is connecting lead capture to welcome sequences and targeted campaigns without adding separate tools. Features vary substantially by plan: Starter includes one custom workflow, Marketer adds unlimited workflows and e-commerce journeys, while Creator adds webinars and courses.

    ToolTrim recommends testing your actual journey: form, consent, segmentation, sequence and reporting. A team sending only newsletters may not need a higher tier. Check the price at your current list size and the next bracket before migrating.

    Free supports up to 500 contacts and 2,500 messages per month. It is separate from the 14-day premium trial without a credit card. Paid plans start at US$19/month for 1,000 subscribers with monthly billing, excluding taxes. Contacts can be exported as CSV or XLSX; check workflows and configuration separately before switching.

    Practical uses

    • Welcome and segment new subscribers.
    • Recover abandoned cartsMarketer.
    • Combine webinars, courses and emailCreator.

    Features & use cases

    Email
    Email marketing
    Prospection

    Pros and cons. What GetResponse does well, and what to expect.

    Pros

    • Forms, landing pages and email in one platform.
    • Unlimited workflows from Marketer.
    • Integrated webinars and courses with Creator.
    • Contacts exportable as CSV or XLSX.

    Cons

    • Pricing increases with list size.
    • Starter allows one custom workflow.
    • Premium features do not remain in Free after the trial.
    • Workflow migration needs planning beyond contact exports.

    When it makes sense. Keep GetResponse, or challenge it?

    Keep if

    • You want connected forms, newsletters and automated sequences.
    • Marketer e-commerce features or Creator webinars meet an actual need.

    Challenge if

    • You only need occasional broadcasts without automation.
    • You expect a full sales CRM at the entry price.

    Our verdict. What to know about GetResponse.

    Why this verdict

    Average

    Added value

    Connected acquisition and email journeys; financial benefit not measured. https://www.getresponse.com/pricing (2026-09-26).

    Simplicity

    Segments and workflows require setup; desk research, not hands-on testing. https://www.getresponse.com/pricing (2026-09-26).

    Fit for purpose

    Recurring campaign and sequence use, subject to plan limits. https://www.getresponse.com/pricing (2026-09-26).

    Performance

    Automation, e-commerce, webinars and courses vary by plan. https://www.getresponse.com/pricing (2026-09-26).

    Reversibility

    CSV/XLSX contact exports; configuration and workflows require separate migration. https://www.getresponse.com/help/how-to-export-your-data-from-getresponse.html (2026-09-26).

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