My stack
    Comparison

    Slack vs Front

    Slack and Front: two different approaches for similar needs.

    Slack logoSlackProfessional messaging for communicating with clients and partners.$8.75/mo★ 3.8Front logoFrontMulti-channel shared inbox (email, SMS, chat) for support and sales teams.€25/mo★ 3.5

    Our verdict

    Slack logo

    Choose Slack

    Your team prioritizes asynchronous communication and searchable history. You need 1000+ integrations with existing tools.

    Watch out

    • Free plan limited (90-day history, 10 integrations max).
    • Per-active-user cost becomes substantial for large teams.
    Front logo

    Choose Front

    You manage customer support across multiple channels. You need multi-team coordination.

    Watch out

    • No free version.
    • Expensive for very small teams.

    Compare by use case

    Slack logoSlackFront logoFront
    Primary use caseYour team prioritizes asynchronous communication and searchable history.You manage customer support across multiple channels.
    Real costSlack : $8.75/moFront : €25/mo
    Avoid ifYou prioritize high-fidelity video conferencing (consider Teams/Zoom).You only need simple email support.

    Pricing

    Entry prices of the paid plans. Check taxes, seat counts and limits with the vendor. Checked on 2026-03-13.

    Should you switch?

    Stay if

    You use Slack and your team prioritizes asynchronous communication and searchable history.

    Switch if

    You manage customer support across multiple channels: Front is built for that.

    Common questions

    Slack or Front: which is cheaper?

    Slack : $8.75/mo; Front : €25/mo.

    Slack or Front: which should you choose?

    Choose Slack if your team prioritizes asynchronous communication and searchable history. Choose Front if you manage customer support across multiple channels.

    Sources, terms and methodology

    Recommendations are editorial judgements based on documented plans. No hands-on ToolTrim benchmark is presented here.

    Read the ToolTrim methodology →