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    Deskpro preview

    Deskpro Pricing and plans 2026

    Omnichannel helpdesk with cloud or on-premise deployment of your choice.

    From 36€/mo.

    Deskpro

    ToolTrim Verdict
    3.5/5
    Decent

    Mainly worth it for the cloud/on-premise choice; check additional costs before committing.

    View offerExplore around Deskpro

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    How much does Deskpro cost?

    Team (annuel)36€/mo

    Team $39/agent/month (annual billing); Professional $59/agent/month; Enterprise $99/agent/month. On-premise deployment available as an alternative to cloud.

    Official pricing sourceverified on

    Deskpro's real cost by team size

    TeamPlanMonthly costAnnual costVerdict
    SoloTeam (annuel)~36 €~432 €Limited cost
    3 peopleTeam (annuel)~108 €~1296 €Worth a budget check
    10 peopleTeam (annuel)~360 €~4320 €Serious budget decision
    50 peopleTeam (annuel)~1800 €~21600 €Serious budget decision

    Estimate calculated from the displayed per-user price - check the official page for monthly/annual billing and any current promotions.

    Total cost = SaaS cost + (Setup time × Hourly rate) / 12 + Monthly maintenance × Hourly rate

    For a 5-agent team on Team ($39/agent/month, annual): SaaS cost ≈ $195/month (~€180). Setup (SLAs, routing, channels) ≈ 6h at $50/h = $300, amortized over 12 months ≈ $25/month. Maintenance and reported additional costs (transfer, customization) ≈ $30/month. Real total cost ≈ $235/month.

    Deskpro's billing traps

    Annual billing needed to hit the entry price

    The $39/agent/month Team rate assumes an annual commitment; billed monthly, the real price is higher. Check the billing cadence before comparing to a monthly-billed competitor.

    Hidden costs reported beyond the plan price

    Users report additional fees to remove the Deskpro logo or transfer an instance between cloud and on-premise — ask explicitly before signing.